Wrekonn Connect
Your first report, step by step.
- Create your account at Sign up. Confirm your email. Existing Wrekonn users can use the same identity.
- Open Wrekonn Cash. Choose “Try sample data” to inspect a safe example; the allowance is used only after a report saves successfully.
- Check the mapped columns. Map “Not available” for absent fields. Choose a currency and deduction convention.
- Generate Cash. Review totals, event groups, reporting periods and interpretation notes. Net proceeds are not a bank balance.
- Download report JSON or revisit History. Your allowance resets at the next UTC calendar month.
Repeated accounting preparation
With Starter, open Imports and load the source. Apply a profile, review posting date, accounts, tax treatment and revenue timing, preview, then confirm and save. Download the files under Accounting exports. Return to Mappings to name, edit, default or delete a profile.
Common fixes
- Malformed rows: export again as UTF-8 comma-delimited CSV.
- Unknown amount: remove prose, percentages and currency codes from amount cells.
- Missing estimate: map gross, fees and refunds; resolve inconsistent deduction signs.
- Changed structure: review every mapping and explicitly confirm the changed source.
- Duplicate source: use the existing saved outputs. Confirm a correction only if accounting settings truly changed.
- Billing not updated: use Billing → Refresh subscription status. If it remains inactive, contact support.
Account help
Use “Forgot your password?” on the sign-in page. Settings supports profile and organization changes, workspace data export, privacy requests and Connect workspace closure. Shared identity deletion is reviewed to protect Core access.
Use Help inside your workspace to find the configured support contact. Include the error request reference, not your password or unredacted financial files.